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PROCESS

The process of consultation will involve an initial engagement phase and subsequent implementation phase  in case there is a need. 

ENGAGEMENT PHASE

This phase will have the following basic three steps but will be indivijualized for each organization

Step 1 360 degree analysis of the program

  1. Review of data-e.g. patient encounter data, clinical and throughput metrics and recruitment.

  2. 1:1 Meeting with admin teams, Director of ED Director of CM, Nursing directors.

  3. 1:1 meeting with at least 70 percent of FTE and part time hospitalists.

  4. 1:1 Meeting with Medical Director and Assistent Medical Director

  5. Meeting with program coordinators

  6. Meeting with ED Medical Director and ED physicians

  7. Meeting with suergoens ,sub speciality consultants and key medical staff leaders

  8. Detailed review of pertinent financial data

Step 2 Identifying issues and solutions

  1. Clear and concise identification  of active issues causing the instability.

  2. Developing and communicating time based goals for the program.

  3. Developing solutions to reach those goals.

Step 3 Solutions strategy  

  1. Developing and presenting a final  balanced solutions strategy  The solutions strategy-

    • Will be Individualized for each stakeholder

    • Will be in a  stepwise action plan based format

    • Will be divided into distinct time periods

    • Will address the leadership development and change management

  2. The solutions strategy will be communicated with the admin team.

  3. The solutions strategy will be communicated with each individual stakeholder

IMPLEMENTATION PHASE

We will be glad to help with im plementation of the solutions startegy in case of mutual agreement. This phase will involve multiple onsite and offiste interactions with an aim to make sure that the solutions startegy  progresses as per plan. This phase will be indijualized for each organization. 

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